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What's my IP Address
1.
Team Viewer:
To install it, click
here.
When prompted to "Run" or "Save", select "Save"
twice.
When prompted "Download Complete", select "Run"
twice.
When you see the "Welcome to Teamviewer" window,
make sure "Install" is selected and click "Next".
When you see the "Environment" window, make sure
"Personal" is selected and click "Next".
When you see the "License Agreement" window,
check both boxes and click "Next".
When you see the "Choose installation type"
window, select "Normal Installation" and click "Next".
When you see the "Access Control" window, select
"Full access" and click "Next" and then "Finish".
2.
VNC:
To install it, click
here.
3. PCAnywhere: To use PCAnywhere, you
must be behind the Firewall or you must open ports 5631 and 5632. To
specify another port, click Edit, Preferences, select Host Communications tab,
Advanced TCP/IP Options..., you should now see the Data Port: 5631 and Status
Port: 5632. When connecting to a Host from a Remote PC, you need to also
make sure you are using the same ports by right clicking on the Remote Name,
select Properties, select TCP/IP and click Details to set the Data and Status
Ports.
4. Symbol Portables: Most problems
encountered with these hand-helds can be resolved by simply Resetting the unit.
To perform a soft reset, do the following:
PPT27xx/28xx: Hold down the up and down scroll buttons, then press
the App 4 Button (Microphone) and release. To see the 3 buttons,
click here.
PPT88xx: Press "FUNC",
"ENTER"
and Scan. To see it, click here.
MC50xx: Turn the unit over to see
the back side. Look on the right under the latch that open the
battery, there is a small circle, tap it with the stylus. To see it,
click here.
5.
Windows XP SP2 - When Windows
Firewall blocks a program, a Windows Firewall Security Alert dialog box appears
saying "Windows Firewall has blocked this program from receiving unsolicited
information from the Internet or a network". When you see this dialog box,
select "Unblock the program".
If you do not click Unblock the program in the
Security Alert dialog box, the program continues to be blocked. To enable a
program by using Windows Firewall, follow these steps:
- 1. Click Start, click Run, type
wscui.cpl in the Open box, and then click OK.
- 2. Click "Windows Firewall".
3. Click the "Exceptions" tab, and then click "Add Program".
4. Select "Gas Station" or "AGKSoft" from the list that
appears and click OK.
5. On the Exceptions tab, make sure that the check box next "Gas Station"
or "AGKSoft" is selected, and then click OK.
- 6. If you are using GFtp Server, repeat
steps 4 and 5 for "G-Ftp".
If you are using Windows XP's built-in
Internet Connection Firewall (ICF),
click ICF.
6. Antivirus Software
- Antivirus Software will block most
internet communication, if you are having problems, see the various Antivirus
software below for a solution.
5a. Norton Antivirus
- Right click on the Norton
Antivirus icon at the bottom near your clock and select "Norton Antivirus
Options"
On the left, under "Internet", select "Internet Work Protection"
Under "How to customize your settings", select "Program Control"
For Norton 2006, select "Personal Firewall"
and click "Configure"
1. Click Add and you will see the "Select a program" dialog.
2. Enter on of the following programs and select Open.
A. "C:\Program Files\STATION\vncviewer.exe"
B. "C:\gftp\gftp.exe"
C. "C:\Program Files\STATION\Station.exe"
3. Click OK twice
5b. McAfee Antivirus
- Right click on the McAfee, select
"Open Security Center", select "Personal Firewall+", select "Utilities",
"Internet Applications". Make sure "AGKSoft" has Full Access
7. Lava Serial Driver
-
Download PCI Driver
-
Download Vista
Driver
-
Download PCI-E Driver
8. IO Gear Serial Driver
-
Click here to download
9. Dymo Printer Driver
-
Click here to download
For Version 8.1, click
here. You also need to
install the
DLS 7 SDK.
10. Dynamic DNS
-
Click here to download
Make sure you turn off the Windows Firewall
for this to work.
11. ActiveSync
-
Click here to download
12. Microsoft Vista
- For AGKSoft to run on Vista, do the
following:
- Click Start, Control Panel
and Select Classic View
- Open "User Accounts"
- Click "Turn User Account Control on or
off"
- Uncheck the "Use User Account Control"
checkbox
For the portables to work on Vista, you need
to download version 6.1 or later. Click "Windows
Mobile Device Center"
to download it. To download the 64-bit version, click "Windows
Mobile Device Center
64-bit". You can also download it from Microsoft's web-site
as shown below:
If the portable does not connect to Vista and
you are using Windows LiveCare, you need read what Microsoft had to say:
Microsoft Device Center & Windows Live Care
To speed up TightVNC on Vista, do the
following:
- Right Click on Computer and select
Properties
- Select Advanced System Settings on
the left
- Click Settings
- Select Adjust for best performance
and hit OK
13.
Internet Connection Speed Test
14. Yahoo Email
- For AGKSoft to send you email to
your yahoo account, do the
following:
- Click Options on the top right
- Click Filters
- Click Add
- Under Filter Name, enter
AGKSoft
- Next to From header: contains,
enter agksoft in the box.
- Next to Move the messages to:,
select New
- Click Add Filter
15. Faxing to AGKSoft
-
Please turn off Error Correction on your Fax Machine and Fax to: (508)
995-4934 or (401)
466-4212.
16. Sample Departments
-
Click here
for a sample list of the most common departments.
17. Mirage Driver for VNC
-
Click
here to install.
18. Outlook or Outlook Express
- For AGKSoft to send you emails, you
must setup Outlook or Outlook Express on your PC and make sure you are able to
send yourself an email. For Outlook Express to work, select Tools,
Options, Security and make sure to uncheck the "Warm Me..." checkbox.
19. Firewall
- For AGKSoft to access your PC, you
may have to turn off your Firewall.
- For Vista: Click the Start
menu, select Control Panel, open Network and Sharing.
At the bottom left of this screen select Windows Firewall.
Click Change Settings and turn the firewall off.
- For XP: Click the Start
menu, select Control Panel, open Network Connections.
Right click on your Local Area Connection, select
Properties, click the Advanced tab and then
Settings. You can now turn off the firewall.
20. Boot Sector
- If you bought a Compaq PC from
AGKSoft, you
should set it up to be protected from boot record virus as follows:
- Turn your PC on and press F10 as
soon as you get a black screen and your PC should boot up to
enter the BIOS SETUP
- Select the Security menu
- Select Master Boot Record Settings
- Change it to Enable by hitting the
right arrow key and
press F10
- Select Save Master Boot Record and
press F10 followed by Enter
- Hit Escape and select Save Changes and
Exit
21. Netgear Driver
-
Click
here to install.
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